What Happens If There’s a Mistake on Your Background Check?

A background check can be a critical part of the hiring process, especially for roles involving trust, safety, or financial responsibility. For job seekers, learning that something unexpected appeared on their report can be stressful. While Confirmify ensures every background check is handled with precision and legal compliance, it’s still important for applicants and employers alike to understand the process of reviewing, verifying, and, when necessary, correcting background check information.

Common Causes of Background Check Errors

Though Confirmify relies on official and up-to-date databases, discrepancies can sometimes originate from external sources or prior records. These issues may include:

Mismatched identities due to similar names or shared addresses
Outdated information from public records or previous employers
Delayed updates in court databases, licensing bodies, or agencies
Discrepancies in employment or education history due to name changes or inconsistent reporting

Confirmify’s rigorous verification process is designed to reduce these risks by cross-referencing data from multiple trusted sources and always confirming identity details at the start of the screening process.

How to Correct an Inaccurate Background Check

If you believe there is an error in a background check conducted through Confirmify, you have the right to dispute it under the Fair Credit Reporting Act (FCRA). The process is transparent and straightforward:

Request a Copy of Your Report
If a potential employer uses a report in a hiring decision, you are entitled to view it. Confirmify provides direct access to your report upon request.
File a Dispute
If any part of your report appears incorrect, you can contact Confirmify to begin the dispute process. We’ll investigate promptly and thoroughly, following all FCRA-required steps.
Review & Resolution
If the information is found to be inaccurate, it will be corrected in the system. You and the employer will receive an updated report with the revised findings.

Confirmify is committed to transparency and accuracy. If you’re a candidate with concerns, our support team is here to guide you through the resolution process quickly and professionally.

Preventing Mistakes Before They Happen

Both applicants and employers can take proactive steps to ensure a smooth, accurate screening process from the beginning:

For Applicants:

Use your full legal name and consistent identifying details on your application
Double-check dates and employer information on your résumé
Notify references and former employers that they may be contacted
If you have changed your name or address, make sure all official records are updated

For Employers:

Provide correct candidate information to Confirmify when initiating a screen
Clarify which screenings are necessary for the role to avoid irrelevant checks
Use identity verification at the start of your hiring process

By starting with accurate data, both parties help ensure faster turnaround times and fewer complications.

Why Choose Confirmify?

At Confirmify, our reputation is built on accuracy, speed, and trust. We use verified data sources, conduct screenings in full compliance with the FCRA, and maintain clear processes for candidate communication and dispute resolution. Most of our background checks are completed within 8 hours to 3 days, and clients typically see 30–50% faster turnaround times compared to previous vendors.

With no subscriptions, no setup fees, and easy-to-use online ordering, we make screening fast, fair, and reliable — for everyone involved.

READY TO PLACE AN ORDER?

CALL AND CHAT WITH AN ACCOUNT SPECIALIST